Let’s talk enrollment ↗

NAVIGATORANIMATOR BY TSI GROUP

Self enrollment starts with understanding.

Insurance explained from the ground up. Custom benefits videos. AI assistance along the way.

We’ve redesigned the way insurance is explained, so employees can understand their benefits and prepare to enroll. Keep the enrollment platform or payroll provider you choose. We bring the education, AI assistance, and flexible support.

An employee learning about benefits through a customized video dashboard
Learn at your pace. Enroll with understanding.
Custom benefits videosAI assisted self enrollmentInsights for continuous improvement

YOUR PLATFORM. YOUR PEOPLE. YOUR CHOICE.

A modern enrollment experience.
Built around what you already use.

Choose any enrollment platform or payroll provider. Keep the one you have, or use the one you prefer.

NavigatorAnimator provides the education and communication experience. Employees make their benefit elections in your chosen enrollment system. There’s no platform migration, no EDI feed to set up for NavigatorAnimator, and no implementation fee.

Keep your enrollment platformNo EDI feed requiredNo implementation feeMix enrollment strategies

Custom benefits content and communications are prepared ahead of launch. Your existing enrollment and payroll processes remain in place.

PRE ENGAGEMENT · BEFORE BENEFITS EDUCATION

Before we talk benefits,
we talk about life.

A simple four day introduction that prepares employees to engage.

These short videos invite employees to reflect on what matters to them and approach enrollment with an open mind. Insurance education comes next.

  1. Start four days before enrollment.

    Employees receive one short video each day, for four days.

  2. Deliver through your preferred channel.

    TSI sends the videos by text/email, or HR shares the supplied emails internally.

  3. Connect employees to their next step.

    The final video leads to NavigatorAnimator’s benefits education or a counselor appointment calendar, based on the enrollment approach.

A woman watching the Day 1 pre engagement video on her phone, with a play symbol centered on the screen
A preview of the pre engagement video experience.

INSURANCE EDUCATION, REIMAGINED

Start with the basics.
Make every next step clearer.

A woman learning how a PPO insurance plan works through NavigatorAnimator

Understanding insurance shouldn’t require a background in insurance.

We’ve rebuilt benefits education from the ground up: how insurance works, what the terminology means, how to read a health plan, and how those ideas connect to the benefits your company offers.

NavigatorAnimator brings that approach to life through custom video design and AI assistance. Employees can learn at their own pace, revisit explanations, and ask basic questions as they prepare to make their selections.

ENROLLMENT THAT MEETS PEOPLE WHERE THEY ARE.

Some prefer technology.
Others value the human touch.

Everyone approaches enrollment differently. That’s why TSI offers multiple ways to enroll, to meet different preferences, needs, and expectations. Choose video and AI, remote human support, or in person guidance, and combine them across your workforce.

An employee exploring a video benefits education dashboard01 / VIDEO + AI

Video + AI

NavigatorAnimator combines customized benefits videos, digital resources, and AI assistance for employees who prefer to enroll independently.

Ideal for a self directed experience.

How it works +

Plan several months ahead to customize education for your benefits. Four preparation videos lead to a learning dashboard with benefit guides and AI answers to basic questions. Employees use your enrollment platform link to make their elections.

A benefits counselor providing telephone assistance02 / REMOTE SUPPORT

Self enrollment with remote support

Human support to review benefits and help employees navigate enrollment, wherever they work.

Ideal for remote and distributed teams.

How it works +

We recommend requiring every employee to contact a licensed counselor to help track progress and deadlines. Four preparation videos lead to a remote appointment calendar. Enrollment platform access is recommended to help reduce errors and HR follow up.

Private face to face benefits review03 / IN PERSON

In person

Private, one on one benefit reviews with a licensed counselor. Full personal support at employee work locations.

Ideal for onsite teams.

How it works +

All employees are required to meet with a licensed counselor. A four day preparation video sequence ends with an appointment calendar. Your group provides access to its enrollment platform so counselors can assist.

BEFORE, DURING, AND AFTER

A connected enrollment journey.

01

Prepare people.

Begin with four days of pre engagement videos focused on family, lifestyle, and personal priorities. Help employees connect with why their decisions matter before introducing insurance. Explore pre engagement ↗

02

Support decisions.

Guide employees through custom benefits videos, insurance education, and AI assistance with NavigatorAnimator, then direct them to your enrollment platform to make their selections.

03

Learn and improve.

Review enrollment data and end of enrollment surveys to identify friction, understand employee concerns, and inform the next enrollment.

Flexible communication: TSI sends text/email, or HR distributes supplied emails through your internal communication system.

COMMUNICATION THAT KEEPS PEOPLE MOVING

The right message.
At the right time.

Reach employees by multimedia text (MMS) or email.

Share videos and reminders before and during enrollment, and when new employees join.

Track video engagement in your dashboard to see where follow up may help.

A woman receiving a TSI Group benefits video message on her phone

Illustrative employee communication.

AUTOMATIC POST ENROLLMENT SURVEYS

Ask. Listen.
Make next year better.

An automatic survey at the end of enrollment captures the employee perspective, so your next plan is informed by the people who experienced it.

Give employees a voice. Help employers and brokers identify what to adjust year after year, strengthen employee connections, and support a better benefits experience and workplace wellbeing.

TSI Group employee feedback survey on a phone

ENROLLMENT ENDS. THE INSIGHT SHOULD NOT.

Less guessing.
More informed decisions.

Repeating the same approach shouldn’t be the default. Use enrollment results and employee feedback to decide what to improve next.

THE PROCESS

Where did employees need more help?

Look at participation, completion, and reported obstacles to improve communication, timing, and support.

THE BENEFITS

What needs a clearer explanation?

Combine enrollment choices with survey feedback to explore understanding, perceived value, and questions that remain.

THE COST

How is affordability shaping choices?

Use available enrollment data and employee feedback to understand cost concerns and guide future benefit discussions.

A stronger conversation at renewal.

Give employers a clearer view of the employee experience, and give brokers meaningful insights to support account relationships and retention.

BUILT TO SUPPORT BROKER RELATIONSHIPS

Your client relationships.
A smarter enrollment experience.

TSI Group is an enrollment firm focused on making self enrollment easier through better education and AI assistance. Bring your clients NavigatorAnimator, flexible support options, and insights to help improve the next enrollment.

Explore broker resources ↗

SEE WHAT SELF ENROLLMENT CAN BECOME

Clearer explanations.
More confident employees.
Smarter self enrollment.

Start a conversation ↗

contact@tsigp.com · 1 866 TSI 4you